Are you still experiencing the same issue? Necessary Procedure After Battery Change What is "system reset"? If you have tried, I'd like to recommend setting up you Aria scale as a new device again. In case you have not changed your battery for 2-3 months, please give your device a new battery. The less good news is that equally unpredictably it will decide to stop. It's out there somewhere. • Do not use if irritation or other reactions develop after contact with your Aria 2. Are you getting an error message when you try the setup process? Let me know somehow if you reply to this post. 2. we love the device but battreries replaced many times and we're not at the max weight. If that doesn't help, feel free to contact Support, they'll be happy to provide you the assistance you need. Share Your Story. My scale started doing this today. My only problem now is that the Fat % is displaying about 7% higher than the accurate one at the gym. I replaced the battery in the remote and now the indicator light works on the fob but I can't unlock/lock the car with the remote any more. This is ridiculous. After battery change I cannot get any thing from scale (2 years old?). You only need to follow @SilviaFitbit's post. by Had my battery replaced yesterday in a 2000 Mazda Protege, at a car parts store. Factory Mode Definition: The customer is experiencing one of the following issues with their Aria's batteries: - The scale's batteries are draining too quickly (a scale taking four measurements a day should last approximately six months). I’m sorry, but not surprised. Do you have to reprogram the key fob after changing the battery? I want to share that this continues to be my experience to this day. This process erases all stored data—such as call history, text message information, and previously paired phones—and restores your system to factory settings. Reset the router by pressing the reset button. Get in touch with them at  http://contact.fitbit.com or by calling (877) 623-4997 between the hours of 4am-8pm PST Mon-Fri and 6am-5pm PST on weekends. I tried a million things and nothing worked. Note: You must sync cameras one at a time. NO SETUP ACTIVE displayed. Did this help you? Join an existing conversation, or start a new thread to ask your question. Recently I changed internet providers and my weight stopped being displayed on my laptop. Any ideas. I love the scale but this is annoying. 2. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. It may instead display the name of your previous network followed by “Tap to change.” When you see the “Tap to change” message appear, press briefly and firmly on the All very well welcoming to the community but if it doesn’t provide answers what’s the point! The system will chime to confirm programming mode. 10,226 posts. Just before I changed batteries I had short episode of not sensing, but reset fixed. I definitely understand how frustrating this is for you. The battery in an old laptop often won't show an accurate reading of the life remaining. Calibration is a relatively easy process and will get things back to how they were. In case you do not have their number, here it is: (877) 623-4997 between the hours of 4am-8pm PST Mon-Fri and 6am-5pm PST on weekends. In this board you''ll be able to tell your stories, meet more people and start your own topics. I keep getting the "We can’t connect to the server at 1.scale.www.fitbit.com." Now it wont sinc, was happy not now looks like garmin for me. Thank you for joining the Forums @PatBunFox62! My Aria scale is clearly picking up the wifi signal because it shows 'wifi' on the scale screen but it does not record my weight on the laptop like has always done. Place key (primary remote) against key markings on steering column (if no markings then place key against steering column where lock would have been). I finally see someone is having the same problem. LiliyaFitbit, If you send me an email I will send you the instructions they sent me which worked. If you have any other questions, please contact me back. Maybe in a few years things will change that, but fitbit’s approach to customer service has guaranteed that I will look somewhere else when that time comes. to reconnect your Aria to the updated network using one of the above setup methods. My Aria worked fine for years in feeding my laptop my weight whenever I weighed myself. However, I want to follow up and need some information from your networks so I can proceed accordingly. I got an email to say the camera batteries were going flat so I have bought more and put some new ones in. 1.scale.www.fitbit.com is an alias but it does not work correctly. On my account it shows full batteries, but scale itself won't sense anything, appears to be dead. - last edited on It should be pointing to 192.168.240.1 when you switch to the Aria AP but the Aria device does not seem to be resolving that DNS to 192.168.240. Leave other key well away from car. About 6 weeks ago I had a second set of keys in my pocket and it must have pressed one of the buttons on the fob for a long time and drained the battery. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I would recommend anyone considering purchasing the Aria to go to the basic mechanical scale! hi, i was facing similar issue with dead battery on my Grand Picasso 2016. after some tries and tests, i've identified that the issue was in the new battery. 3) Add line at the bottom of file: 192.168.240.1 1.scale.www.fitbit.com, 5) Follow setup instructions at: https://www.fitbit.com/setup/aria, 1) Open with notepad: c:\Windows\System32\Drivers\etc\hosts, 2) Add line at the bottom of file: 192.168.240.1 1.scale.www.fitbit.com, 4) Follow setup instructions at: https://www.fitbit.com/setup/aria. I think the fob needs to be re-synced to the car. I did reset, several times. Same problem here. There is no problem through the step where I connect my computer to the "AriaXXXX" network - that part works fine but as soon as I click the "I'm connected" button I get stuck. All I see on here are platitudes from the moderator, but no answers to actually solving the problem... it's so annoying!! Second fob worked ok at this time. Have you heard about our Discussions board? 27 Click the pink Get Started button in order to begin the setup process. as of my knowledge, I never touch the home button area . we're getting the  old Hi, sensing, step off, thinking then ERR. ‎09-10-2019 THe batteries finally got too low and so I changed them .Now I cannot set up anything. 3. Low batteries can prevent your camera from syncing to the base station. Sad to say I have been manually entering for over 18 months now. 11:16 I have given up. Welcome aboard! Wlien the battery is replaced with a new one, or wtien the battery is removed and re-instailed following the repairing procedures, the information stored in the IC of the circuit block will be disordered. There was a link to a reset function on another thread I followed and now back on track. I replaced it and ran an available update. I want to follow up on this and would like to know what is the make and model of your routers and if you guys are getting any error message besides "No Internet Connection. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. The camera now absolutely refuses to re-sync. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is the same wifi network, modem, location in the house, etc that was working fine an hour ago before changing the batteries. I have a single camera setup. Show us! • Do not expose your Aria 2 to extremely high or low temperatures. ‎08-09-2018 After then install was done he can no longer display time, date, see his tokens. When I went to unlock the car, nothing. SO now I have no scale at all. HI there,Thanks for sending this;  that is the one I have tried without success. - last edited on On my account it shows full batteries, but scale itself won't sense anything, appears to be dead. If not, this would be the best recommendation I can provide so you can get back on track. ‎05-30-2018 Any suggestions? Is there a fix for this? In case you have not changed your battery for 2-3 months, please try a new battery. Looking at these posts, it confirms what my frustration senses--the Aria scale is a bad product. by Creating your account is completely free, and takes about a minute. In the Automatic Tracking Section select Fitbit Aria 4. I did reset, several times. The good news is that the scale does sometimes work - unpredictably it will decide to communicate with the network. @VERSEMASTER @kwhyte Thank you for getting back guys! Does anything in your experience contradict that conclusion? but still when I test with new battery, I … 3. Wifi ID came up as normal and then the display went blank... stood on the scales and they functioned normally. ecain63. If it's no good let me know and I will continue looking for you. Within 20 seconds, press any button on first keyless remote. Thanks for joining the Community @2pupswalker and @Jimmijames. I've tried two new sets of batteries. Running with music makes you happy! If you experience problems with SYNC ® —or you are transferring ownership of the vehicle—you should perform a master reset. Can someone help. I can only suggest that patience maybe the only solution in trying to get them to work... certainly speaking to anybody connected to Fitbit is a total waste of time. - last edited on I'm sorry to hear that your Aria scale is not connecting to your network. Nothing. (877) 623-4997 between the hours of 4am-8pm PST Mon-Fri and 6am-5pm PST on weekends. I have done the usual attempts to sync but seem to just get a yellow blinking light. Let me know if you have any other questions. If connected, view sync options 6. If you are not sure what the instructions mean, probably don't try it. Thank you so much for sharing this information. It should be pointing to 192.168.240.1 when you switch to the Aria AP but the Aria device does not seem to be resolving that DNS to 192.168.240. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. That is strange. - The scale is turning on unexpectedly. Thanks Melissa I managed to sort this issue out! Then I got my 15 lb badge. Check the battery icon next to the name of your scale. 2. (See my prior post). Here are some tips that might help: 1. Let them know what you have tried, that way they can move on with other recommendations and find a solution to your issue. 16:24 by Do you have to reprogram the key fob after changing the battery? ‎06-27-2015 Help others by marking it as a solution! MatthewFitbit. Now... is that flakey or not? You won't be able to complete because the site is looking for a token cookie that was added during the web setup and is attached to the hostname. 14:53 A low battery on the keypad will show up but will stop work for weeks. ‎01-31-2020 Still not … 136 months It's important. I have 1. powered down the router. I had taken the batteries out a couple of days ago, so I put them back in last night, and hey presto... the scales came back to life! by I just tried changing batteries in the aria scale and it is dead. ‎01-31-2020 Ensure the items you want Fitbit Aria to send us are enabled 7. Go back to the hosts file and delete that record! 06:03 ‎08-15-2018 If you replace with a different battery than recommended, the battery life may vary. As a result, digital quartz may show an abnormal display, and the If still unsuccesfull, then they obvious battery change in the fob may be the answer. Aria Batteries replaced - Now cannot connect. To reconnect your Aria scale: In a web browser, go to fitbit.com/scale/setup/start. Key fobs are a wonderful way of being able to access your vehicle from far away. Whether you have a Versa, Charge, Inspire or another Fitbit tracker or smartwatch, we're experts in troubleshooting syncing issues. Did this ever get sorted as I have the same problem? I appreciate your contribution. Have put the battery back in and nothing changes. Hi everyone, I am new to the site and need some help please. 3. i followed the instructions on the Fit Bit site by removing and replacing the batteries which did not help; I then installed new batteries but it still didn't feed my laptop. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How are you fitbitting with your (pet) best friend? But perhaps it's just one I looked at. MatthewFitbit. So I gave up. Maybe they can use the investor dollars to actually update unreliable software and hire more people on the customer services desk to help frustrated users. I spoke to a gal who (and unbeknown to herself) had NO idea what she was talking about. After battery change I cannot get any thing from scale (2 years old?). All gone from the wearable, but still on the app. @kwhyte I noticed that you joined our Fitbit Community recently. 09:54 - edited If you are interested in the wholesale or distribution of Renpho products, or want to have any kind of business cooperation with Renpho, please contact our Wholesale Sales Team via wholesale@renpho.com or fill in the contact … Fitbit tech support said it was broken, and it couldn't be fixed. today i've bought standard CR2032 GP Lithium battery, and fob works perfectly. My camera has firmware 1.092.0.4_13099 Hardware H8 and won't show up in the devices area of my app. Take the battery out and reinsert it in your device. If the battery is low, the battery icon is orange. @Madmoose I'm so glad to hear that you managed to get your Aria scale connected after following the workaround that was shared above. If your Fitbit won't sync, you've come to the right place. I have not replaced any in 2 years of owning so some may last 5 years but I am just now getting a low battery from a glassbreak. Does anyone have a solution to just get the **ahem** thing working like a scale that has fresh batteries added. I want to follow up on this and would like to know if the issue persists or if your scale could be set up properly. LiliyaFitbit. @2pupswalker I believe that calling customer support is the best option, I'm sure they will take good care of you. What compounded my annoyance was the Fit Bit 'tech girl' I spoke to; she clearly knew nothing about my problem but seemed content to send me on wild goose chases. It may instead display the name of your previous network followed by “Tap to change.” The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I was just wondering, have you tried contacting customer support for this? I tried on my laptop, phone, and ipad. Problems After Replacing the Watch Battery in Your Watch Sometimes after changing the battery in your watch it still won't go, or if it has a digital display this won't work or the display is not right. If not already connected, use in-app instructions to connect 5. In this case, you may find that your scale does not display “Setup Active” after you remove and then reinsert a battery. 09:52. Thank you for posting the update here. But at least I could weigh myself every day and log the results manually. Just before I changed batteries I had short episode of not sensing, but reset fixed. 4. The truly bad news is that no one from fitbit has offered anything : nothing else to try, no software update, no offer of a replacement scale, no explanation for why this is not fixable, no assurance that are working to find a solution, not even that they know about the issue but have given up on fixing it - just silence. Nothing.Since this has been happening to a lot of people with no response from Fitbit. After this connect and updating firmware this might not be an issue but I haven't checked. TLDR; All you need to do is add a hostname record. Take the battery out and reinsert it in your device. I changed my password on my wifi, so I needed to change it on the scale too. Welcome to our Community @seeingsystems and @2pupswalker! I am coming to conclusion that it is unfixable, and I am better off going back to plain old scales and entering weight manually. Well... here's the latest update on my first generation Aria. ‎12-30-2018 I am having the same problem after bizare reading I changed batteries. 3. I see a number of people have had the same issue and that no one has been able to get a response from fitbit with any substance. 00:59 @cmendes0101 Welcome to our Fitbit Community! I have exactly the same problem. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. If the battery level is low, replace the batteries. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. Try reprogramming it. I can still use it to manually unlock/lock and run the car. My watch still won't go with the new battery. Once you have the correct battery, follow these simple steps below: Open the battery door by applying a bit of pressure and sliding the door off. 1. This exactly my situation and I still haven't been able to resolve it. Join an existing conversation, or start a new thread to ask your question. Turn the ignition OFF. If the battery level isn't low, remove the batteries for at least 10 seconds and reinsert them. Aria won't reconnect after change of batteries. Thanks for the help! It wants to me to go through set up, but of course that puppy stopped working long ago. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. The battery that comes with your Tile should last a year. I believe it is not syncing with the main unit. Almost a year ago it stopped being able to connect via wifi. If you are on the Aria AP, you can go to that IP and it should load the wifi configuration. 19:30 In the past if they couldn't resolve the problem, they sent me a new fitbit tracker, which was great. I changed the batteries and now it is dead. @zggb0b yes I agree! I've never had issues in the past, but today I can't get past the connect to AriaXXXXXXX part. As a last resort, reboot your phone and repeat the steps above. I totally understand why you are frustrated as your Aria scales are not connecting to your networks. Fobs very rarely fail so dont be drawn in by the stealers. Repeat these steps for each camera that you want to sync. Hey,Finally got around to doing this, and IT WORKED! • Do not use if any plastic parts are broken. My guess would be the hostname changed from the setup website and the firmware on the device. Automatic windows make it easy to raise and lower your window, but they can easily be thrown off or reset when you replace your vehicle’s battery.The automatic window function relies on a sensor and electrical components to interpret when a window is open or closed, so replacing your car’s electrical power source can mess with these settings. I need to calibrate it but the gal who sent me the instructions doesn’t respond now.JDSent from my iPhone, ‎02-01-2019 That is great to hear @Jimmijames and thank you for sharing the link. As the last resort, reboot your phone and repeat the steps above. To resync - Get into car with other key. does this mean the device is now defective as it seems many other users have the same isue after about 1 yeat? I have been unable to get my Aria Scale set back up after removing the batteries. You need to check if there was a change on your network. This information will help me to proceed accordingly. 2. I guess I'm just going to get a cheap scale, and enter my weight into LoseIt. If that doesn't work don't hesitate to contact Support. Hi all my phone is i phone 7 , my phone is 1 year and 4 months old so my battery discharge faster, so I order the battery in online and use YouTube to replace by myself. I can’t decide if I think that they aren’t listening (excluding almost robotic replies without substance) or that they know exactly what is wrong but can’t fix it short of giving people new hardware that they can’t afford/won’t pay for. My guess would be the hostname changed from the setup website and the firmware on the device. • Do not use if anti-slip pad is missing on any of the scale’s feet. I only want to sync my aria to my laptop but she wanted me to take a photo of my settings she could send it to their 'investigation team' but couldn't tell me what she meant and also wanted me to call my service provider and tell them what was going on. Using my laptop it says "No internet connection", while on my phone it just hangs forever trying to connect to "1.scale.www.fitbit.com". Hi @vvssff @zggb0b @RoloB @VERSEMASTER! After everything is all setup and complete. Check the battery status. I got a warning the batteries on my aria were low, so I changed them. Enter a name for your scale and your initials. • Do not drop. Eddie. SOURCE: key fob not working after battery change ford focus 2006. Please be careful when editing this file. 14:53 After that it just says "setup active", so I went through the steps to reconnect it. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. Have a 2004 MG TF Anniversary model, neither remote fob will work after battery change. We have an 09 mk5 Ibiza and recently changed the battery in the key fob about 2hrs after noticing it not working and afterwards it lost sync and wouldnt remotely open/lock anymore, car still starts fine so it's just remote. Manually. My scale screen shows "WiFi" so it has to be picking up the signal but doesn't transfer the weight to my laptop. Don't hesitate to get back if you need further assistance! Try this link and let me know if its any good, I think this is the function I used. ‎08-09-2018 Did you manage to get any joy in getting it to work again? Hello there @SBFAU and @2pupswalker! My son's battery went after a year, which was nice expected. 11:16. After this connect and updating firmware this might not be an issue but I haven't checked. I'm sorry to hear that you guys have been dealing with this issue for a long time now. Keep the unit close to phone and try syncing again. Try to restart your Aria once again. - edited i was using brand new Tronic CR2032 battery (tried 2 from the same pack) and fob didn't work. In the meantime, reset your routers. Hope to see you in our Fitbit Community more often! The battery level is accurate as of the last sync. 20:24 Please let me know what is the make and model of your routers. After this, try the setup process one more time as described in this help article. The system will chime once to confirm programming. Renpho Wholesale Terms and Conditions. However, like anything else that is battery operated, the battery often has to be changed. I have tried removing the batteries and then trying again a few minutes later (and even tried a second set of batteries just in case) but it's always the same. I am having the same problem with the Aria. 2) Add line at the bottom of file: 192.168.240.1 1.scale. I'm pretty sure that this will help other users that experience the same issue. I have had my Aria for 18 months or so. I've tried the instructions in the manual about re-syncing the key, but that didn't work. I am probably going to have to call Fitbit customer service, and hope I don't wait on hold forever, and that they can help. - last edited on Creating your account is completely free, and takes about a minute. The other wifi scales don’t seem any better, I have gone back to recording daily measurements myself by hand. We spent like an hour and a help, and not once did the person even mention this fix. Keep the unit close to phone and try syncing again. Put your scale into setup mode by removing a battery from your scale when you're prompted to do so, then wait 10 seconds and reinsert the battery. The digital display on my watch is not … 16:23 It should not require resync after a battery change, especially when old battery still had good voltage. ‎09-10-2019 ‎02-02-2019 Turn the ignition from OFF to RUN 4 times within 6 seconds. Can anybody help?? I love that FIt BIt had a great IPO recently and all the lovely thank you notes from the leadership. Now I don't have a scale after paying large for one that was suppose to work. Warning!! The keypads and sirens however have needed a change about every 6 months or a little more. I don’t understand why doing this via wifi reliably and at a price point people will support is impossible, but all the scales I’ve looked at suggest that is the case. If the blue LED is blinking rapidly, your camera is syncing with the base station. System problems after battery replacement by MazdaOwner Oct 13, 2010 9:24AM PDT.

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